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In order to safeguard your client's privacy, we are only able to discuss the specific details of their application with the applicant directly. We send an email to every declined applicant detailing the rationale behind the decision. Please encourage your client to contact us to seek further clarification or obtain additional information regarding our decision.

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Scratch Pay plans in the U.S. are issued by WebBank, while in Canada, they are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Eligibility is required for these loan products, and Scratch Pay plans may not be available in all states.