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Add support@scratchpay.com and scratchpay.com domains to your Allow List. The majority of our emails come from these domains. You can do this by adding support@scratchpay.com as a safe and known contact in your email list.
Check your spam folder. If you do see them listed there please be sure to mark our domain as safe.
Reach out! If your spam folder doesn't have these communications, please email us at support@scratchpay.com noting the issue, and we will help to troubleshoot.
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Scratch Pay plans in the U.S. are issued by WebBank, while in Canada, they are issued by ©Scratch Financial, Inc. ©Scratchpay (NMLS ID#: 1582666). Eligibility is required for these loan products, and Scratch Pay plans may not be available in all states.